Shipping

Delivery Turnaround Time

We understand the importance of receiving baby products in a timely manner. That is why we ALWAYS ship out all orders within 24 HOURS (ALL EXPRESS ORDERS PLACED BEFORE 1:30PM EST MONDAY-FRIDAY AND 9AM EST SATURDAY WILL BE SHIPPED OUT IMMEDIATELY) as they are received to make sure you receive your order as fast as possible.
Average delivery time examples via the included free shipping:
NORTH EAST 1-2 business days
SOUTH EAST 2-3 business days 
MID WEST 2-3 business days 
SOUTH WEST 3-4 business days 
WEST 4-5 business days 

Free Shipping

We offer free shipping on all baby formula products, and also on all orders over $45. 
 

Standard Shipping Time

We offer free 1-5 business day shipping, depending on location, to mostly anywhere within US on all orders over $45 and all orders containing baby formula. The exact shipping time will depend on your order and your actual location within US. Please see the Delivery Turnaround Time section for average transit times. Once an order is shipped, you will receive a shipping confirmation email. Please click “View your order” within the email to track your shipment. After clicking “View your order”, there is an option to also click on the tracking number provided to access the most up-to-date shipping information.

USPS delivery hours of operation: Monday-Saturday. Delivery is by the end of the business day.
FedEx and UPS delivery hours of operation: Monday or Tuesday (depending on the area) through Saturday in most areas. Delivery is by the end of the business day.
 

Expedited Shipping Time

FedEx 2Day Express and UPS 2Day Express: Operates Monday–Friday.

*Orders placed on Thursday by 3:00PM EST, can be scheduled for Saturday delivery in many service areas.
*Orders placed on Thursday after 3PM EST will arrive on Tuesday.
*Delivery Exceptions to some rural areas of Alaska and Hawaii is in 3 business days.

FedEx Standard Overnight and UPS NEXT DAY AIR: Operates Monday–Friday. (See Overnight shipping chart for expected delivery time) Saturday delivery is available for an additional charge to certain areas. 

FedEx Priority Overnight:
 Operates Monday–Friday. Saturday delivery is also available for an additional charge to certain areas. (See Overnight shipping chart for expected delivery time)

Overnight Express Shipping Options

Overnight express shipping options are available at checkout for an additional cost and are shipped the same day if the order is placed by 3PM EST Monday-Friday. For overnight delivery on a Saturday - please see below.

When placing an order on Friday for Saturday delivery, you will need to select FedEx Priority Overnight with Special Saturday Delivery option. If you don’t choose the above option, your order will be delivered on the next business day excluding weekends and holidays.

Please see the chart below to understand the delivery timing for orders shipped via FedEx Overnight Express.

 Overnight Order Received By Overnight Order Shipped Overnight Order
Expected Delivery
Sunday Monday Tuesday
Monday before 3PM EST Monday Tuesday
Tuesday before 3PM EST Tuesday Wednesday
Wednesday before 3PM EST Wednesday Thursday
Thursday before 3PM EST Thursday Friday
Friday before 3PM EST
*Priority Overnight with Special Saturday Delivery
Friday Saturday
Friday before 3PM EST
*Priority/Standard Overnight Only
Friday Monday
Saturday-Sunday Monday Tuesday

 

Same Day Delivery

Same day delivery via Uber or a delivery courier service is available in New York City and surrounding areas – please inquire directly regarding cost and delivery time.

Same Day Pick Up

Same day pick up is available during business hours from our retail locations in New York City and surrounding areas – please inquire directly regarding the nearest location and their hours.

Our Shipping Carriers

Our shipping carriers are USPS, UPS and FedEx. Shipping carriers are selected automatically depending on your location and weight of your package. Delivery times and options are displayed during checkout. If you request a specific shipping carrier of your choice instead of choosing "FREE SHIPPING", you may incur additional fees.